When Bob first opened his shop an old Polish woman came in wanting tattooed lip liner. Bob had never done that before, but he told her it would be two hundred fifty bucks up front. He sat her in the chair and told her to hold perfectly still. He touched her lip with the needle and she squealed and jumped, causing him to run a red line from her lip all the way up inside her nostril. She looked in the mirror, screamed, ran out, and he never saw her again.